Episode 14 – Customer Journeys in 2024 with Steven Keith
Join Steven Keith as he explains the importance of customer journey mapping and what the rise of AI means for this work.
Holistic Content Strategy for the Enterprise
Take control of your content, enhance the customer experience with your brand, and improve your outcomes.
Empowering Successful Content Experiences
We will help you ensure that all content, regardless of channel, can prove its worth as an asset to your customers and for your business. Let us guide you as we create a customer-focused, results-driven framework that contains realistic objectives, operational modeling, and performance monitoring. We will set you, your content, and your customers up for continual success.
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Let’s Talk Personalization: The Necessity of Dynamic Personalized Content
Join our webinar with Jennifer Hodroge, Director of XD & Content Strategy at Episilon, to explore how understanding your customers and exceeding their expectations with omnichannel content can drive success.
Let’s Talk Personalization: How Taxonomy and Metadata Drive Content Personalization
Explore the critical role of taxonomy and metadata in personalization strategy with Rebecca Schneider during this talk, covering the basics, the consequences of neglecting them, their essential nature in personalization, and practical ways to incorporate them into your efforts.
Learn How Your Content Can Improve Your Customer Experience & Your Brand.
We will help you ensure that all content, regardless of channel, can prove its worth as an asset to your customers and for your business. We will guide you in the creation of a customer-focused, results-driven framework that contains realistic objectives, operational modeling, and performance monitoring. We will set you, your content, and your customers up for continual success.